The role:

Working with our Distribution Manager to ensure timely fulfilment of orders and store replenishment; strong stock management and product care. Receiving in and overseeing deliveries using WM system. Making sure all health and safety regulations within the warehouse are maintained and adhered to.

Where:                        

Our Distribution Centre in Hemel Hempstead.

When: 

40 hours per week (5 days out of 7; 7-day operation; flexibility required)

Your character and skills will include:

·        A minimum 3 years’ working in a warehouse environment with experience of supervising/managing, training, and motivating teams

·        Strong planning and organisational skills with effective time management

·        Ability to prioritise workload and ensure deadlines are met

·        Experience with WIMS system is desirable

·        Proficient in stock management with good attention to detail

·        Good verbal and written communication skills

·        A team player, willing to be a hands-on manager in a physically demanding environment

·        A flexible ‘can-do’ attitude with the ability to show initiative and provide solutions

·        Experience of implementing health and safety guidelines

·        Full clean driving license

·        Forklift and reach truck experience is preferable

Responsibilities will include:

Team management:

·        Support the Distribution Manager in all daily warehouse activities, ensuring the team operates at peak productivity and resources are managed efficiently within cost parameters across two warehouses

·        Assist the Distribution Manager to schedule and oversee warehouse team, managing the flow and quality of work to maximise efficiency and minimise overtime across both warehouses.

·        Review and prepare staffing rotas and plan in accordance with seasonal and promotional activity

·        Support the Manager with all training and development requirements in the team

·        Along with the Manager, carry out regular performance appraisals and review meetings with team members

·        Assist in running regular team meetings to ensure good communication and motivation within the team

·        Understand and represent company culture and nurture this within the team

Stock Management

·        Assist in overseeing the warehouse management system to efficiently manage the receipt and storage of deliveries and outgoing stock and inventory accuracy

·        Work with Manager to review and develop internal warehouse processes and procedures to increase business efficiencies, including handling, storage and movement of goods

·        Process all appropriate paperwork e.g., transfers, receipt of deliveries etc.

·        Ensure the highest standards of product care and security to ensure minimal damage and shrinkage

·        Liaise with other departments regarding wholesale deliveries, shipping queries, etc.

·        Work with store managers to understand their store replenishment requirements and ensure timely deliveries to stores in order to maximise sales

·        Supervise the reconciliation and stock-take process within the warehouse on a regular basis.

Health and Safety

·        Working with the Distribution Manager to ensure the implementation of strong Health & Safety and Fire procedures to limit any potential danger to team members

·        Ensure team members have completed all necessary Health and Safety training and are following all guidelines

·        Complete all necessary paperwork including daily/weekly/monthly checklists

Other responsibilities will include:

·        Maintain building security and ensure building is locked and secured when unmanned, including when manager is absent

·        Schedule maintenance of machinery and equipment when required

·        Management of supplies and sundries – carrier bags, etc.

The role:

The Marketing Manager will be responsible for developing and executing integrated marketing strategies to enhance brand awareness, drive sales, and support the launch of ospreylondon.com in international markets. This role requires a blend of strategic thinking, creativity, and hands-on execution, ensuring a cohesive and premium brand experience across all customer touchpoints.

Where:

Based at our stables in Great Gaddesden, our team enjoys working together - collaborating, sharing ideas and being part of a family at work. We believe in dynamic interaction and sharing a lunch table.

When:

Monday - Friday 37.5 hours per week. Our team players need to be high performing and success-focused and if that means putting in some extra hours then they don’t clock off at 5.30. Likewise, we are give and take, so if you need to leave a bit earlier sometimes and are on top of that task list, we’re flexible.

With:

Our marketing team which is small (5 people) but perfectly formed and they have both experience and youth on their side. You will be reporting to the Head of Marketing.

Your character and skills will include:

· A marketing degree or relevant qualifications

· An interest in fashion with an innate understanding of brand credentials

· Strong time management and planning skills

· Social media fluency with the ability to edit video

· Commercial approach with a good understanding of brand values

· Able to work collaboratively and demonstrate initiative

· Strong relationship development skills

· Excellent presentation skills - in person and on paper

· Strong questioning, listening and analytical skills

· Accurate, with an attention to detail in their use of English

· Strong IT skills and confident in Excel

Responsibilities will include:

Retail Marketing:

· Development of individual store marketing strategies, tailored to their needs and related demographic development.

· Managing the timely creation of POS, window displays and decals, collaborating with the in-house Graphic Designer and in accordance with the Retail Marketing Calendar.

· Coordinate with retail teams to execute in-store promotions, events, and visual merchandising.

· Establish and manage relationships with retail centre management and partners working collaboratively to ensure strong brand exposure in each centre, including promotional, media campaigns and web profiles.

· Setting up a rolling call programme to check in with each centre’s marketing team (supplemented with periodic in-person visits) to ensure we’re the go-to brand for marketing opportunities.

· Ensure OSPREY LONDON is represented in each centre’s marketing activities throughout the year.

· Identifying local press opportunities for each store across social media, influencers, radio, magazines, podcasts, blogs, etc.

· Enhance the in-store shopping experience through customer engagement initiatives, such as personalised shopping assistance, styling sessions, competitions, or loyalty programs.

· Using the Critical Path Analysis (CPA) document for outlet store new product launches to ensure that:

o Key lines of store-exclusive items are identified in good time for video/photography for promotional use.

o All store centres are aware of new launches to promote on their channels.

o Create and distribute videos to ensure all store staff have sight of key features and product USPs.

Digital Marketing:

· Manage the brand's online presence, ensuring omnichannel success and an engaging experience across all digital platforms in accordance with the Digital Marketing Calendar.

· Oversee the end-to-end management of all social media platforms, including content creation, scheduling posts, engaging with followers, monitoring conversations, and analysing performance metrics to optimise engagement and drive brand awareness.

· Identifying and collaborating with relevant influencers and new channels (e.g., Pinterest, YouTube, TikTok), managing partnerships to promote the brand and products for both in-store and website success.

· Establish clear social media guidelines and TOV to maintain across all written and visual content in alignment with brand guidelines.

· Drive innovation and new practices, keep on top of the latest trends and competitor activity, and bring new partnership ideas.

· Managing the production of the company’s product imagery with external agencies, primarily for use on our e-commerce and marketplace websites.

· Overseeing the booking of timely product photography sessions that ensure we max out on the number of quality shots per session, thereby getting value for money from each one.

· Work collaboratively with the marketing executive to brief and oversee the organisation of the collation/delivery/return of products being shot in an orderly fashion.

· Frequent liaison with our Buying & Merchandising team on product sales information to manage inbound new season shipments and ensure timely launch of new products on-site.

· Own the copywriting process for all product descriptions, ensuring they are engaging, accurate, and reflective of the brand’s premium positioning.

Reporting:

• Develop and present weekly marketing performance reports, including key metrics across social media, CRM and SMS to the Head of Marketing and key stakeholders.

• Monitor and analyse the effectiveness of marketing campaigns across digital and in-store channels, providing actionable insights and recommendations.

• Prepare monthly and annual marketing performance reviews, highlighting successes, challenges, and areas for improvement.

· Weekly reporting to the Head of Marketing of previous weeks’ achievements, footfall, promotional performance, and forward plans and facilitating sign-off for promotions.

· Monthly report on all influencer activity, showing the ability to keep on top of targets and goals for products sent out, content featured, channel growth and community engagement.